Returns or Exchanges
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer returns or exchanges within 7 days of receiving your order. You can return your product forstore credit,a different product, or arefund to the original payment method.
Please note the following exceptions to our return and exchange policy:
To initiate a return or exchange, please email info@birdsandwords.org and include your order number and item(s) you are wanting to exchange or return and a member of our team will coordinate with you.
Additional Information: Returns and exchanges are processed within 3 business days. Please contact us if you have any further questions.
Store phone: (469) 714-0388
Email: info@birdsandwords.org